Cart is emptyTerms of Use
1. Acceptance of Terms
By accessing and using the Lui Glow website (“We,” “Our,” or “Platform”), you (“User” or “Customer”) agree to these Terms of Use, which govern your navigation, purchases, and interaction with our products and services. If you do not agree with these terms, you should not use the website. These terms apply to users in both the United States and Brazil, in accordance with the local laws of each country.
2. Description of Services
Lui Glow is an e-commerce platform specializing in hair care products. Our products are available for online purchase and delivered in the United States and Brazil. We reserve the right to modify, suspend, or discontinue any product or service without prior notice.
3. User Registration and Account
To make purchases, users may need to create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. If you detect any unauthorized use, please notify us immediately.
4. Purchases and Payments
By making a purchase, you agree to provide valid payment information and authorize Lui Glow to process the payment. Prices and shipping fees are clearly displayed during the checkout process and may vary depending on the destination country. We reserve the right to refuse or cancel orders in case of pricing errors, product unavailability, or suspected fraud.
5. Exchange and Return Policy
Lui Glow follows exchange and return policies in accordance with consumer protection laws in both the United States and Brazil. Customers have a specific timeframe to request exchanges or returns, provided the product is in its original packaging and unused. Please refer to our full policy in the “Exchanges and Returns” section of the website.
6. Limitation of Liability
Lui Glow is not liable for direct, indirect, incidental, or consequential damages resulting from the use or inability to use the products or services offered. Our liability is limited to the amount paid for the product in question. Additionally, we are not responsible for delivery delays caused by third parties, such as shipping carriers.
7. Changes to the Terms of Use
We reserve the right to modify these Terms of Use at any time, with updates published on our website. Continued use of the platform after changes have been made constitutes acceptance of the new terms. We recommend reviewing this page regularly to stay informed.
By using the Lui Glow website, you acknowledge that you have read, understood, and agreed to these Terms of Use. If you have any questions, please contact us through the customer support channels available on the website.