Privacy Policy

1. Introduction
Luiglow.com (“We,” “Our,” or “Platform”) values the privacy and security of its users’ data (“You” or “Customer”). This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when accessing and using our website, which sells hair products in the United States and Brazil.

2. Information Collected
We collect personal information that you provide directly to us, such as:

  • Full name;

  • Email address;

  • Shipping and billing address;

  • Phone number;

  • Payment information (via secure gateways);

  • Purchase history and interactions with the website.

We may also collect data automatically, such as IP address, browser type, and browsing behavior, through cookies and similar technologies.

3. Use of Information
The collected information is used to:

  • Process and deliver your orders;

  • Improve the user experience on our website;

  • Send communications about promotions, news, and updates (with your consent);

  • Fulfill legal and regulatory obligations.

4. Data Sharing
Your personal data will not be shared with third parties, except in specific situations such as:

  • Logistics partners for product delivery;

  • Payment processors for secure transactions;

  • Legal authorities, when required by law.

We ensure that all partners comply with strict security and privacy standards.

5. Data Security
We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. We use encryption, firewalls, and monitoring systems to ensure data security.

6. Cookies and Similar Technologies
Our website uses cookies to enhance navigation, personalize content, and analyze traffic. You can manage or disable cookies in your browser settings, but doing so may affect the site’s functionality.

7. User Rights
You have the right to:

  • Access, correct, or delete your personal information;

  • Revoke consent for data usage;

  • Opt out of marketing communications.

To exercise these rights, contact us at: contato@luiglow.com.br.

8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website with the date of the last update. We recommend reviewing this policy regularly to stay informed about how we protect your information.

By using the Luiglow.com website, you agree to the terms of this Privacy Policy. If you have any questions, please contact us through the support channels available on the site.